Refund & Cancellation Policy
Invorant's policy on subscription payments, cancellation, and access.
Effective date: August 12, 2026
1. Subscription Payments Are Non-Refundable
All subscription payments to Invorant are non-refundable. This applies regardless of whether you used the Service during the billing period you paid for, and regardless of which payment processor — Stripe or Paddle — handled your payment.
2. Cancelling Future Renewals
You may cancel your subscription at any time to stop future renewals — from Settings → Billing → Manage Billing if you are billed through Stripe, or from your Paddle receipt/account if you are billed through Paddle. Cancelling does not refund any payment already made for the current billing period.
3. Access After Cancellation
When you cancel, you retain access to your plan's features through the end of the billing period you have already paid for. Access ends at the end of that period unless applicable law requires otherwise.
4. Payments Processed Through Paddle
Payments processed through Paddle are subject to Paddle's own applicable payment terms, in addition to this Policy. Paddle acts as the merchant of record for those transactions.
5. Contact
Questions about billing or cancellation can be sent to support@invorant.com. See also our Terms of Service.